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Our Newsletter


FAQ

ORDER PLACEMENT

Orders placed before 2pm PST from Monday through Friday are guaranteed to be shipped out same business day. Orders placed after Friday 2pm PST through Sunday are processed and shipped out on the next business day (normally Monday unless it's a holiday). For normal transit time, please refer to the transit time maps of UPS and USPS below. Please note that our office is closed on certain U.S. holidays noted below.

HOLIDAY CLOSURE

Our office will be closed on the following holidays. Orders placed after 4pm PST the business day prior to the holiday will be processed next business day.

  • 2017 New Year's Day - January 1st
  • 2017 Lunar New Year - January 30th through February 3rd
  • 2017 Memorial Day - May 29th
  • 2017 Independence Day - July 4th
  • 2017 Labor Day - September 4th
  • 2017 Thanksgiving - November 23th-24th
  • 2017 Christmas - December 25th

CREDIT CARDS ACCEPTED

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  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club
  • PayPal

CASHIER'S CHECK AND PERSONAL CHECKS

For payments via cashier's check and personal check, please send payment within 30 days of placing your order. Payments not received for orders placed after 30 days will be cancelled.

  • Payable to "Larkin Inc."
  • Include your order number in the memo
  • For expedited processing, address to:

Larkin Inc.

Attn: Online Sales

1689 Jerrold Ave., San Francisco, CA 94124

LOCAL PICK-UP OPTION

Local pick up hours are Monday through Friday from 9AM to 5PM. We are located in San Francisco's Bayview Hunters Point. Detailed instructions with the pick-up address will be emailed when the order is ready for pick-up. 

OIL FILM ON FACE CREAMS

An oil film may be noticeable on top of new face creams due to natural separation of the oil and cream base. Due to weather and humidity differentiations, this is a normal occurrence and does not affect the quality or effectiveness of the face cream. On first use, simply blend the cream in its entirety. For hygienic purposes, discard any remaining face cream 6 months after first use.

UPS GROUND NORMAL TRANSIT TIMES

US Time in Transit Map

 USPS PRIORITY NORMAL TRANSIT TIMES (Hawaii and Alaska- 3 Day service)